BEHAVIOUR POLICY
- Our staff encourages good behaviour amongst children by positive reinforcement. We do not under any circumstances use physical punishment.
- Parents are always informed of any behavioural problems and we work jointly to agree to strategy of dealing with it.
- We will also expect our parents to show respect to the staff and the staff to do the same.
COMPLAINT POLICY
- We feel it is of paramount importance that the school should run smoothly and that the parents and staff work together in a spirit of co-operation in the child’s best interest.
- In the event of complaints from either staff or parents, every effort will be made to respond quickly and appropriately.
- If you have any complaints about the service being offered, please discuss this in the first instance with any of the coordinating staff.
If you are still not satisfied with the outcome, you can put your complaint in writing to the Head of School who will respond promptly to put a suitable action in place.
SAFETY AND PROTECTION
Health & Safety
- For the health and welfare of all the children and staff who attend Gladsome Elites School, we request that you do not bring your children into school if they are ill or have an infectious disease.
*** KEEP THEM AT HOME FOR AT LEAST 48 HRS UNTIL SYMPTOMS HAVE PASSED WITH NO SIGNS OF SICKNESS/DIARRHOEA ***
- If prescribed with antibiotics then they will not be permitted until 24hrs after start of treatment. Only prescribed medication can be administered. If we feel that your child is not well enough to attend school, we will send him/her home immediately.
- Welfare and safety of children is of our utmost priority and therefore we ensure that all facilities are well maintained and regular safety inspections are carried out. We take great care to ensure that your child plays and learns in a safe and secure environment.
- We also have a Health & Safety Officer amongst our staff.
FIRST AID
- We ensure that all our staff have current first aid training.
- We have First Aid box for emergencies.
- All accidents, no matter how small, are recorded in an accident book and kept.
- This is signed by a member of staff dealing with that incident, then countersigned by another member of staff and finally by parent/carer.
- If children hurt themselves in the school, immediate action will be taken. If it is serious the child will be taken to hospital. You must sign a written consent form when your child starts in our school.
Child Protection
- We hold a strong policy on child protection as we take the safety of each child very seriously.
- A detailed child protection policy is available at the administrative office.
- We hold a strong policy on Children. Children will often let us know of any problems and will confide in us through talk, body language or role play.
- Our prime responsibility is the welfare and the well-being of all the children in our care and as such, we believe that our duty to the children and parents/carers is to act quickly and responsibly in such instances.
Fire Safety
The fire procedures at Gladsome Elites Schools
- We ensure that all fire exits are unblocked at all times.
- No smoking is allowed on the premises.
- All members of staff have copies of fire procedures. (These procedures are also openly displayed within the nursery).
- All fire equipment is regularly checked by a registered Fire Protection company.
OUR PROCEDURES
Gladsome Elites School’s procedures showcase the guidelines we follow and are clearly outlined in our policy folders which are placed in each of the rooms and are made available to parents whenever required.
They include:
Medical Procedures
Any child who has an infection must be kept at home until the doctor has certified clearance.
- If your child becomes ill while in school, every effort will be taken to contact the parent/carer who will be expected to collect their child as soon as possible. It is therefore important that you advise us of any changes to your contact details as soon as they occur.
- Medication can be administered if prescribed by a doctor. A form has to be signed by the parent/carer giving staff permission to administer the medication.
- A qualified member of staff may only administer medication that has been prescribed by a G.P. with instruction of correct dosage, and how many times your child needs to take the medication must be written down on our form and signed by you.
Personal Property
- Please do not bring any personal or expensive belongings to the school premises as we cannot be held responsible for any loss or damaged property.
- Many of the toys that children have at home can also be found in the nursery and it would be impossible for staff to keep track of an individual toy. Anything found in the nursery that is not recognised as being a Nursery toy will be placed in the lost and found tray which is kept in the admin office.
- We also have a no bead policy. No child must come to the nursery with beads in their hair. This is part of our health & safety policy
ABSENCE
We ask parents to notify the nursery of the possible absence or late arrival of the child especially if it is as a result of an infectious illness.
- For the purpose of planned activities, we also request that parents inform us in advance of any holidays of a week or more.
- If you wish to withdraw your child from the school, or reduce the number of sessions attended, one month’s written notice is required.
- Full fees are charged for all days including bank/public holidays and Christmas closures and for any days which your child does not attend including illness and family holidays. Fees once paid are not refundable.
- If your child is absent please inform the school by telephone explaining why, as we need to keep a record of this.
- If your child has a hospital or clinic appointment the school must be notified about who will be collecting them and at what time.
- If you are taking a family holiday please contact the school in advance.

